Privacy Policy

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Last Updated: June 2026

At Sinai Diagnostics, we are committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or utilize our laboratory and home collection diagnostic services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

  • Personal Data: Personally identifiable information, such as your name, phone number, email address, preferred date, and home collection address coordinates that you voluntarily provide to us when contacting our support or scheduling services.
  • Medical Records: Test orders, prescriptions, clinical indications, and diagnostic pathology reports generated during our screening procedures.
  • Derivative Web Data: Browser logs, device types, screen resolutions, and referral URLs collected during website interactions to help optimize your loading experiences.

2. Use of Your Information

We require accurate information to deliver precise services. We use the collected data to:

  • Coordinate diagnostic services and organize home sample collections.
  • Process samples in our automated laboratory equipment safely.
  • Generate, authorize, and deliver password-protected digital PDF test reports via secure messaging (SMS, WhatsApp) or email.
  • Respond to test query complaints or coordinate medical feedback.

3. Security & Confidentially

We do not share, sell, or rent your personal health data to third-party commercial marketing platforms. We protect report data by:

  • Applying password locks to digital PDFs containing pathological metrics.
  • Limiting report access only to the patient and their explicitly authorized consulting doctor.
  • Using secure servers and data-at-rest encryption protocols to store history.

4. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact our data safety desk at:

Sinai Diagnostics Data Safety Desk
Opp. Water Tank, Sainathapuram, A. S. Rao Nagar, Hyderabad, Telangana 500062
Phone: +91 94407 48424
+91 90633 48424

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